Computer Network Outage – Updated 12/16

12/16 @ 12:50PM – Phone Lines Are Now Restored

Please see this directory for working phone numbers and additional information.

Note: If you are unable to reach a number listed in the link above, please try again after a few minutes. We appreciate your patience!

12/15 @ 4:09PM – Important Update on Phone Lines

Restored Phone Lines: Behavioral Health, Personal Health (+ COVID-19 Testing and Vaccinations), and Home Health (Phone Directory)

Other phone lines into the Garrett County Health Department are currently down. We hope to have the issue resolved soon, but are waiting for assistance. We will issue an update as soon as anything changes. Thank you for your patience!

12/15 @ 1:15PM – Important Update on Phone Lines

Phone lines into the Garrett County Health Department are currently down. We hope to have the issue resolved soon, but are waiting for assistance. We will issue an update as soon as anything changes. Thank you for your patience!

Updated 12/14/2021

By Diane Lee, Public Information Officer, Garrett County Health Department
 
The Garrett County Health Department’s computer network outage caused by a network security incident at Maryland Department of Health earlier in December continues to cause issues with phone lines going into and out of the Health Department. The issues are currently intermittent so trying your call several times may allow you to connect with someone. Some calls seem to be connecting while others are not. Please call directly to the office you need to reach and do not use the 7777 extension because it is not currently working. See the list below for direct phone numbers:

• Administration: 301-334-7700
• Adult Evaluation Review Services: 301-334-7740
• Behavioral Health: 301-334-7680
• Behavioral Health Authority (CORE): 301-334-7440
• Dental Health: 301-501-8574 (Temporary Number)
• Environmental Health: 301-334-7760
• Health Education & Outreach: 301-334-7730
• Healthy Families/Early Care: 301-334-7720
• Home Health: 301-334-7750
• Personal Health: 301-334-7770
• WIC: 301-334-7710

You may experience extended periods of busy signals while trying to call any of the listed phone numbers because of the ongoing phone and computer issues.

Please check garretthealth.org or the Health Department Facebook page for updates.

Normally scheduled clinics are open. If you have an appointment scheduled for any clinics, please keep your appointment unless you are called with specific instructions otherwise.

Your patience is appreciated.

Updated 12/13/2021 @ 11:46AM

The Garrett County Health Department continues to experience a computer network outage in connection with a network security incident involving the Maryland Department of Health.

There are currently intermittent issues with Health Department phone lines. Staff is working on the issue. If you are unable to reach us, please try again after a few minutes.

Please check garretthealth.org or the Health Department Facebook page for updates.

Normally scheduled clinics are open. If you have an appointment scheduled for any clinics, please keep your appointment unless you are called with specific instructions otherwise.

Your patience is appreciated.

Updated 12/10/2021 @ 11:26AM

The Garrett County Health Department continues to experience a computer network outage in connection with a network security incident involving the Maryland Department of Health.

There are currently intermittent issues with Health Department phone lines. Staff is working on the issue.

Please check garretthealth.org or the Health Department Facebook page for updates.

Normally scheduled clinics are open. If you have an appointment scheduled for any clinics, please keep your appointment unless you are called with specific instructions otherwise.

Your patience is appreciated.

Updated 12/7/2021 @ 8:48AM

The Garrett County Health Department continues to experience a computer network outage in connection with a network security incident involving the Maryland Department of Health.

Please check garretthealth.org or the Health Department Facebook page for updates.

Normally scheduled clinics will be open including the Dental Office. If you have an appointment scheduled for any clinics, please keep your appointment unless you are called with specific instructions otherwise. In addition, a COVID-19 vaccination clinic is scheduled today at 1025 Memorial Drive, Oakland, from 8:30 a.m. to 4 p.m. Walk-ins are accepted and appointments may be scheduled on garretthealth.org.

Phone service appears to be unaffected at this time. However, voicemail may not be working properly.

Your patience is appreciated.

Updated 12/6/2021 @ 7:45AM

The Garrett County Health Department is currently experiencing a computer network outage. Please check garretthealth.org or the Health Department Facebook page for updates.

Normally scheduled clinics will be open except for the Dental Office. They will be calling to reschedule dental appointments.

Phone service appears to be unaffected at this time. However, voicemail may not be working properly.

Your patience is appreciated.