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Medical Assistance Transportation

Working together for a healthier tomorrow!

Phone: 301-334-7700
Fax: 301-334-7701

Hours of Operation:
Mon. – Fri. 8:00am – 4:30pm

Medical Assistance Transportation

Phone: 301-334-7727


All Active Medical Assistance customers who reside in Garrett County who are in need of ambulatory/wheelchair NON-emergency transportation AND meet the screening requirements of the program may schedule rides to use the transportation services.

The Medical Assistance Transportation service is to be used as a LAST RESORT service.  The Medical Assistance Transportation program only transports eligible recipients to Medicaid approved services.  In order to use the Medical Assistance Transportation Program beneficiaries must have NO other means of transportation.

QUESTIONS? Please contact the Medical Assistance Transportation office at 301-334-7727

Schedule Transportation Services

All clients will be subject to a screening process to determine eligibility for Medical Assistance Transportation.

To complete this screening and to schedule any medical transportation, all clients must call GCHD NEMT at 301-334-7727 between 8:30 am and 5:00 pm Monday through Friday.

Transportation arrangements for local appointments MUST be made prior to 2:00 pm the business day before the appointment.

Transportation arrangements for out of town appointments MUST be made AT LEAST 3 business days in advance.

If a ride must be cancelled please call GCHD NEMT at 301-334-7727 at least one hour before your scheduled pick up time to cancel.

Failure to do so will result in a no show and could jeopardize future rides.

Can my child accompany me?

No. Transportation will only be provided to the eligible person for whom the appointment is made. However, if the appointment is for a child, his/her parent or legal guardian must accompany them.

What should I expect and what information do I need when I contact GTS?

Every time you call to schedule your ride, you MUST provide very important information.

The information needed includes, but is not limited to:

  • Your name, address, phone number, MA Number and DOB.
  • Your doctor’s name, address, and phone number
  • Date and Time of Appointment

If there are any PROBLEMS during your transportation experience, please contact the Grant Manager, Tammy Skiles, at 301-334-7703.


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