Medical Assistance Transportation

Medical Assistance Transportation

Phone: 301-334-7726

Services

All Active Medical Assistance customers who reside in Garrett County who are in need of ambulatory/wheelchair NON-emergency transportation AND meet the screening requirements of the program may schedule rides to use the transportation services.

The Medical Assistance Transportation service is to be used as a LAST RESORT service.  The Medical Assistance Transportation program only transports eligible recipients to Medicaid approved services.  In order to use the Medical Assistance Transportation Program beneficiaries must have NO other means of transportation.

QUESTIONS? Please contact the Medical Assistance Transportation office at 301-334-7726

Schedule Transportation Services

All clients will be subject to a screening process to determine eligibility for Medical Assistance Transportation.

To complete this screening and to schedule any medical transportation, all clients must call the GCHD Transportation Office at (301) 334-7726 between the hours of 8:00 am and 5:00 pm Monday through Friday.

Transportation arrangements for local appointments MUST be made prior to 11:00 am the business day before the appointment.

Transportation arrangements for out of town appointments MUST be made prior to 11 am AT LEAST 3 business days in advance.

If a ride must be cancelled please call GCHD NEMT at 301-334-7726 at least one hour before your scheduled pick up time to cancel.

Failure to do so will result in a no show and could jeopardize future rides.

Can my child accompany me?

No. Transportation will only be provided to the eligible person for whom the appointment is made. However, if the appointment is for a child, his/her parent or legal guardian must accompany them.

If there are any PROBLEMS during your transportation experience, please contact the Grant Manager, Jennifer Hare, at 301-334-7703.