2023 Garrett County Health Department Customer & Partner Satisfaction Survey Welcome! Thank you for taking time to help make our local communities healthier places to live, work, and play! Question Title * 1. My most recent experience with the Garrett County Health Department occurred: Less than 1 month ago 1 - 3 months ago 4 - 6 months ago More than 6 months ago Question Title * 2. My most recent experience was: Very Bad Poor Ok Good Excellent Question Title * 3. I learned about these services through: Social Media (Facebook/Twitter) Referral from Family/Friends MyGarrettCounty.com Doctor or Primary Care Office Email Newsletter Radio Internet Search Health Department Website Brochure Community Agency (School, Community Action, etc...) Newspaper Billboards Push Notifications (Pop-Ups) Go! Garrett County Other (please specify) Question Title * 4. How do you feel about the following: Strongly Disagree Disagree Unsure Agree Strongly Agree I was treated with respect and kindness. I was treated with respect and kindness. Strongly Disagree I was treated with respect and kindness. Disagree I was treated with respect and kindness. Unsure I was treated with respect and kindness. Agree I was treated with respect and kindness. Strongly Agree I was satisfied with the quality of services I received. I was satisfied with the quality of services I received. Strongly Disagree I was satisfied with the quality of services I received. Disagree I was satisfied with the quality of services I received. Unsure I was satisfied with the quality of services I received. Agree I was satisfied with the quality of services I received. Strongly Agree I feel that my needs have been met. I feel that my needs have been met. Strongly Disagree I feel that my needs have been met. Disagree I feel that my needs have been met. Unsure I feel that my needs have been met. Agree I feel that my needs have been met. Strongly Agree My wait time was acceptable. My wait time was acceptable. Strongly Disagree My wait time was acceptable. Disagree My wait time was acceptable. Unsure My wait time was acceptable. Agree My wait time was acceptable. Strongly Agree The person who assisted me seemed knowledgeable. The person who assisted me seemed knowledgeable. Strongly Disagree The person who assisted me seemed knowledgeable. Disagree The person who assisted me seemed knowledgeable. Unsure The person who assisted me seemed knowledgeable. Agree The person who assisted me seemed knowledgeable. Strongly Agree Question Title * 5. Did someone go above and beyond to assist you? Let us know! Question Title * 6. Did someone fail to provide quality services? Let us know! Question Title * 7. What could we have done better? Question Title * 8. What did we do exceptionally well? Question Title * 9. How likely are you to recommend the Garrett County Health Department to a friend? (1 = Very Unlikely, 10 = Very Likely) 1 5 10 Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 10. In the future, I would prefer to find out about programs and services via: Social Media (Facebook/Twitter) Referral from Family/Friends MyGarrettCounty.com Doctor or Primary Care Office Email Newsletter Radio Internet Search Health Department Website Brochure Community Agency (School, Community Action, etc...) Newspaper Billboards Push Notifications (Pop-Ups) Go! Garrett County Other (please specify) Question Title * 11. Are you affiliated with or employed by any of these organizations, partners, or businesses? Community Agency Non-Profit Education Healthcare Law Enforcement State Agency Volunteer Business County Government State Government Other (please specify) Question Title * 12. What type of services have you accessed? In-Person Community Event Video Phone Email Other (please specify) Question Title * 13. How would you prefer to access services? In-Person Community Events Video Phone Email Other (please specify) Done